We hope you all have had a very good summer! We know you are wondering what is going on, so here is an update for you:)
First of all, some things that we have worked on and fixed since we took over in March:
-The ledger was not viewable some times, some times you only saw one days transactions – fixed
-Some members were experiencing negative FooDollars – fixed
-Bonding Badges were glitching and going away for no apparent reason – fixed
-Unicorn Room – this was our mistake but it was addressed and resolved
-Gifting Glitch was abused and we caught several members cheating and fixed this
-Site crashes – we had database issues and server issues that were addressed and still having some database errors but it’s getting a whole lot better:), servers have been responding great for months now:)
-Bonding bars were not refilling
-Ambassador changes
-Care history not showing at all – fixed
These are just a few of the things we have addressed, this does not include day to day individual support issues and individual engineer requests. So now here are some things we are working on now:
-Instacare all – seems to be working but taking longer than it should, this is a big fix that is tied to lots of code throughout the entire site – so we are hoping that with the other fixes the issues will be resolved.
-Ledger Issues – sometimes not adding correctly but the totals are correct eventually, seems to be a delay there have been a few instances where it did not credit correctly but very few members are experiencing this if you look at the totals they seem to come out alright:)
-FooStudio, Fotos, and Decorator Issues – these have been going on since FooMojo days when they linked the decorator to the play page so this is very old code and we are working on many issues with these areas and we welcome your feedback on the forum thread here: http://www.foopets.com/topics/show/2346709?forum_id=6&page=1
-Arcade – we are having some issues with yarn barn, very few reports but if you have any feedback for us please contact support.foopets.com
-Meebo Friends lists – we are in communication with Meebo about this, sometimes not all friends are showing up on list
-FooMart – We currently do not have an artist on staff, and we are a thin crew – so we are working on getting some new items released from the mart however this is a time consuming project so thank you for your patience we know you are excited!
Those are the big items we are focused on for now. We always welcome your feedback and suggestions at support.foopets.com, however we are hoping to fix these items before we start adding new features:).
With all of this being said, we do have some good news! We are actively in communication with a new engineer as we are releasing this announcement, a very talented coder who will hopefully be jumping in to help our engineers get some of these items fixed for you guys! We are here to help you all, and we are excited to see what comes next! Have a very happy FooDay, and as always thanks for playing!
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