Happy FooSummer Everyone!
FooCrew Suggestions Procedures
We have had a lot of members asking for updates and announcements lately, so we thought we would break down the procedures we use so that you understand we are not ignoring you. We love our members and their suggestions, we are just somewhat limited in how we respond sometimes and we wanted you to know why. This is the way it works:
FooCrew may or may not decide that we agree with the members suggestions. If the FooCrew decides a feature should be brought back, it then moves to the list of things to be done. Since our engineers never know what hiccups they will run into, we never announce things until they are done for the most part. The Meebo replacement was announced because we wanted you guys to know that we cared about replacing this feature for you based on the outcome of the survey, but most of the time you will not see announcements until we are ready to release things:). The engineers cannot even give us times most of the time, therefore we cannot give you ETA’s either. We are here and we are listening, we just don’t announce things and get you guys excited until we are close to going live or live already. We wanted you to know why we cannot give you timelines or sometimes even announce things(as they may not be do-able), we hope this helps you understand that we are not ignoring your requests for public updates.
FooCrew Site Status Report
As far as an update, we are still working on the Meebo replacement tool for you and we hope to have that done soon and we are not sure how much longer it will take. When we took over the site we promised to focus on the following: 1) keeping site performance fast, 2) fixing bugs that frustrate you, and 3) ensuring that FooPets continues to be a sustainable business. This means that we are spending most of our time keeping the site running, and since Sundays have proven to be an issue we are now focusing on fixing that in addition to replacing Meebo as our top priorities, so we really appreciate your patience! Some things you can do to help (temporarily until this is fixed), is play later in the day on Sundays if you can so that you don’t get frustrated and so that there are less players pulling from the servers. This will help the players that need to feed their pets do so a little faster, at least for now:).
The ledger delays seem to be getting much better, unless you guys are not reporting them we have not seen near the problems that we did. The following are still on our list of things to look at:
1. FooStudio/Decorator/FooFoto issues
3. Friends list/Meebo issue
FooMart Special Announcement
Things are going well in the FooMart! We have a special announcement from our FooMart Manager about items that are being used on other sites. FooPets always checks for copyrights before adding images to the FooMart. If it passes copyright checks, we then will consider the item. If that item is being used on other sites, regardless of whether it is copyrighted we will most likely skip over these items because we prefer artwork that is currently not being used on other sites. This means if you have submitted artwork to several sites, FooPets may ignore that piece of art just to be safe as we are not sure of the agreements members have made with other sites as far as rights of use. We have been testing pricing still and items to see what you guys want more of and what you do not like, so thank you for your voicing your consumer preferences through your purchases (This is how many real world economies work as well, if stores cannot sell something they will discontinue it so you have this consumer power in the real world as well). We are keeping track of popular items and non-popular items so we appreciate your participation in the FooMart and we are glad you are enjoying have user submitted art back in place.
Very Important Rule Change: Zero Tolerance for Bullying
We have had some issues with bullying and antagonizing in the forums. This was already against the rules and it has become an even greater issue in the forums lately. Please remember that this is very much against the rules of our site and against the law in some areas. Bullying and ganging up on others is a very real problem not just in our forums but also in the real world, so lets do our best to help each other avoid this. Sometimes you do not realize you are coming off as a bully, so be very careful as our ambassadors are being told to have zero tolerance for this type of activity. There are laws going up all over the world about this, for resources on your state laws in the US you can visit http://www.stopbullying.gov
For the intents of FooPets and our site, we are adopting the following definition as stated by the US Government: Bullying is unwanted aggressive behavior that involves real or perceived power imbalance. The behavior is repeated, or has the potential to be repeated over time. Bullying includes actions such as making threats, spreading rumors, attacking someone physically or verbally, and excluding someone from a group on purpose. The following are also listed as forms of bullying: teasing, name calling, inappropriate sexual comments, taunting, threatening to cause harm, leaving someone out of a group on purpose, telling children not to be friends with someone, spreading rumors, embarrassing someone in a public forum, among other things. Please note the updated section 12 of our current Rules of Conduct:
12. Zero Tolerance Policy
Immediate suspensions from the forum can result from any of the following: bullying, posting of images, text, or links that are obscene, harmful, threatening, abusive, hateful, and/or offensive.
This also includes presenting FAKE or FABRICATED screenshots, online or in support.
Please know that 90% of what we do with our thin crew is just keeping the site running, this means that upgrades will continue to come slowly but we are working just as fast as we can. We hope you are having a great year so far, and as always thanks for playing!
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